HomeOur Updated Covid-19 Terms and Conditions

Covid-19 update: Tanzania has standard operating procedures in place to contain the virus and ensure your maximum safety. Some airlines have already resumed international flights and we can plan the entire trip for you. Tanzania welcomes you again!

Our Updated Covid-19 Terms & Conditions

While Covid-19 has thoroughly rained on our 2020 travel parade, we like to believe that no matter how dark the storm clouds get, there’s always a silver lining to be found! Seeing as we’re unable to travel right now, this is the perfect time to plan for when we can.

We at Sirikwa Travel, we will continue to look to tourism as the force that uplifts Tanzania’s poorest communities and protects her wildlife.

Tourism not only enriches the lives of our incredible guests, but supports millions of livelihoods across our continent. As such, we at Sirikwa Travel are committed to redoubling our efforts, to ensure we help maintain decades of conservation, by encouraging guests to pick Africa as their holiday destination of choice.

To support these efforts, during this uncertain time, we have amended our standard terms and conditions to provide our clients with additional certainty around their future travel, allowing added benefit, should clients be directly impacted by Covid-19.

Our Money-Back Guarantee – 100% Free Cancellation With Sirikwa Travel

New bookings made between 1st June 2020 and 31st December2020, with a travel date anytime from January 2021 onwards; may cancel the complete Sirikwa Travel itinerary that is booked through us, free of charge up to 60 days before your departure and get 100% of your deposit back. This guarantee and amendment is only applicable to an inability to travel due to possible complications associated with Covid-19, such as travel bans and quarantine requirements that may still be in place, preventing travel from taking place.

New Bookings – Maximizing Flexibility

In order to give our guests increased comfort, we will stay flexible with our new rebooking service until 60 days prior to your intended travel date. For new bookings with a departure date starting in January 2021 onward, made between 1st June 2020 and 31st December2020, you may rebook your Sirikwa Travel itinerary free of charge up to 60 days before your departure (subject to availability). Rebooking is only allowed once and at least 60 days before your planned travel date. Any additional costs incurred due to changes or additions to your itinerary and upgrades to your accommodation, will still apply.

Insurance

Over the years many of us have become complacent when it comes to travel insurance in protecting our holiday investments. While we recognize all travel insurance is limited in respect to coverage for Covid-19, we have adjusted our standard terms and conditions accordingly, to provide our guests coverage. Sufficient travel insurance cover for cancellations or medical emergencies is absolutely essential in fully protecting your holiday investment. Regrettably, we are not permitted to offer travel insurance directly. However, we have done the research on your behalf and have excellent recommendations for you, including “any reason” cancellation protection.

These include:

For comprehensive insurance, we recommend that you speak to your local insurance broker. Alternatively, we have had very positive feedback from clients who utilized the following services:

1]1EarthTravelProtection

2] Trip Mate

3] USA-Assist

4] Global Rescue

Please reach out to your Travel Expert who will gladly assist you in choosing the right cover for your travel.

We at Sirikwa Travel, We are looking forward to welcoming people back to Tanzania again.

Contact Info

TANZANIA OFFICE

P.O. Box 368

Location: Moshi, Kilimanjaro

Mobile: +255 713 792 926

Email: office@sirikwatravel.com 

Web: sirikwatravel.com 

 

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